View Cart
North Pole Coffee Roasting Company is a family owned business located in Fairbanks Alaska

NORTHPOLECOFFEE.COM RETURN POLICY

  • Items shipped from northpolecoffee.com can be returned within 30 days of receipt of shipment in most cases. Consumable products must be unopened and not tampered with in any way. The customer is responsible for the return postage.

Note: We cannot process refunds for gift returns unless you’re the original purchaser of the gift.

REPLACEMENTS FOR MISSING OR DAMAGED GOODS

  • If you received an order that is missing an item or parts, you can initiate a refund or replacement from northpolecoffee.com by calling 907-488-7190 or emailing orders@northpolecoffee.com to request a replacement or refund.

EXCHANGES FOR A DIFFERENT SIZE OR COLOR

  • This option is available for apparel, mugs, or other gift items (does not apply to consumables).
North Pole Coffee is your place for all your coffee business needs!